Business contacts
Collection of personal data
We process personal data about contacts (existing and potential clients and/or individuals associated with them) using a contact data base.
The collection of personal data about contacts and the addition of that personal data to the database is initiated by our employees and will include name, employer name, contact title, phone, email and other business contact details. In addition, we may collect data from email (sender name, recipient name, date and time) and calendar (organiser name, participant name, date and time of event) systems concerning interactions between our users and contacts or third parties.
Use of personal data
Personal data relating to business contacts may be visible to and used by our employees to learn more about a client and may be used for the following purposes:
• Administering, managing and developing our businesses and services
We process personal data in order to run our business, including:
Managing our relationship with our clients
Maintaining and using IT systems
Administering and managing our website, systems and software applications
Legal grounds
Legitimate interests: The collection of personal data may be used for the purposes of our legitimate interests in administering, managing and developing our businesses and services
• Providing information about us and our range of services
With consent or otherwise in accordance with applicable law, we use client contact details to provide information that we think will be of interest about us and our services. For example, our services that may be relevant to you.
Legal grounds
Legitimate interests: The collection of personal data may be used for the purposes of our legitimate interests pursued by us promoting our business and services.
Data retention
Personal data will be retained on our database for as long as it is necessary for the purposes set out above (e.g. for as long as we have, or need to maintain a record of, a relationship with a business contact).
When and how we share personal data and locations of processing
Further details about the processors (such as IT service providers) used by us and locations of processing are provided here. We may use other organisations to help us deliver our services as agreed with our client on an engagement by engagement basis.